You can pay us in several different ways including online through our portal, using internet banking, by direct debit or in person.
Our online payment provider is currently experiencing problems. We're sorry for the inconvenience. We're working to have online payments back up and running early next year.
We currently cannot process online payments for:
To make a payment for these please use one of our alternative payment methods as outlined below.
Rates and water payments are not affected by these issues. Please use the rates and water payment link below for payments.
We have an online payment system for making rates and water payments.
Please use the button below to begin this process. You will need your Property ID Number (from your rates instalment notice) and a VISA or MasterCard to pay online.
Service fees will not apply from 1 July 2023.
You can pay us directly using Internet or phone banking. Our account number is:
New Plymouth District Council bank account: 03-0713-0357528-08
The information below outlines all the details you will need. Enter your surname, the relevant code (see examples of where you can find these below), and the reference.
Code: Property ID
Code: Property ID
Particulars: Surname (dog owner's)
Code: Owner ID
Code: Ticket number
Examples include heath licence, LIMs, building consent, land use consent.
Code: Invoice number
Examples include leases, venue hireage, cemetery and cremation fees.
Code: Debtor number
You can pay us by direct debit weekly, fortnightly, monthly or quarterly for the following:
• annual or recurring charges (eg: leases)
Please complete the direct debit form and return it to us.
You can set up automatic payments through your bank for your rates. Please email us for a form with our bank details, or contact us to find out if there are other bills you can set up an automatic payment for.
You can come in and pay us at the:
You can also make payments in person at Westpac Bank, you will need to have our account number with you and details of what you are paying.
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Page last updated: 01:29PM Fri 17 November 2023