Te utu ki a mātau

Paying us

You can pay us in several different ways including online through our portal, using internet banking, by direct debit or in person.

Online payments

We currently accept online payments for:

  • dog registrations
  • applications
  • debtors
  • infringements
  • parking tickets.*

*Parking tickets cannot be paid online the same day they are issued.

You will need your New Plymouth District account number and VISA or MasterCard to pay online

Person making a payment at NPDC

Rates and water payments

We have an online payment system for making rates and water payments.

Please use the button below to begin this process.  You will need your Property ID Number (from your rates instalment notice) and VISA or MasterCard to pay online. 

 A service fee applies.  

Make a rates and water payment

Internet and phone banking

You can pay us directly using Internet or phone banking. Our account number is:

New Plymouth District Council bank account: 03-0713-0357528-08

In your payment please include:

  • your surname
  • the relevant code (e.g. Property ID, Owner ID or Ticket #)
  • the reference.

Direct debit

You can pay us by direct debit weekly, fortnightly, monthly or quarterly for the following:
rates
annual or recurring charges (eg: leases)

Please complete the direct debit form and return it to us. 

Automatic payments

You can set up automatic payments through your bank for your rates. Please email us for a form with our bank details, or contact us to find out if there are other bills you can set up an automatic payment for. 

In person

You can come in and pay us at the:

You can also make payments in person at Westpac Bank, you will need to have our account number with you and details of what you are paying.

 

Cheques

We no longer accept cheques for payment. If you are a regular cheque user, please contact us to make alternative arrangements.

You can also contact your bank for support.

Contact us