Whakapā mai

Contact us

You can contact us at any time. Our Contact Centre is open for phone calls 24 hours a day, seven days a week.

Contact us online

Email

enquiries@npdc.govt.nz

By phone

Phone

06 759 6060

Post

Private Bag 2025,
New Plymouth 4340

Follow us

Email us
Phone
06 759 6060
Address
84 Liardet Street Private Bag 2025 New Plymouth 4340
Access
The Civic Centre is wheelchair accessible.
Car parking
There is a limited time car park in front of the Civic Centre and there are metered parks on the street nearby.
Opening hours
  • Mon 03 Oct

    8:00AM – 5:00PM

  • Tue 04 Oct

    8:00AM – 5:00PM

  • Wed 05 Oct

    8:00AM – 5:00PM

  • Thu 06 Oct

    8:00AM – 5:00PM

  • Fri 07 Oct

    8:00AM – 5:00PM

  • Sat 08 Oct

    Closed

  • Sun 09 Oct

    Closed

A woman at the front counter in the Civic Centre

We love hearing from you and most of the time, our customers are really great with our team.

When you contact us we will treat you with respect and we ask that you do the same.

We’re keen to help and find you answers, but rudeness to our staff won’t be tolerated.

We are people, just like you. So please stop and think before you speak, call or write.

Find out more about our promise to you on the service you can expect from us in our Customer Service Charter.

Where our team need to respond to your request or feedback, we may provide your contact details (including any contact information that we already hold) to relevant Council staff or contractors engaged by the Council.

Service centres

Feedback and complaints

Other NPDC facilities

NP in Your Pocket App

A quick and easy way to report an issue is to use our app, NP In Your Pocket. It's available for Apple and Android devices.

Watch our video to see how it works, and download today.

Google Play

App store symbol