Potential phone delays

9:00AM 01 Jun 2023

Thanks for your patience if you experience a delay when ringing our call centre. Please email us on enquiries@npdc.govt.nz or drop into one of our offices. 

Whakapā mai

Contact us

You can contact us at any time. Our Contact Centre is open for phone calls 24 hours a day, seven days a week.

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By phone


06 759 6060


Private Bag 2025,
New Plymouth 4340

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06 759 6060
84 Liardet Street Private Bag 2025 New Plymouth 4340
The Civic Centre is wheelchair accessible.
Car parking
There is a limited time car park in front of the Civic Centre and there are metered parks on the street nearby.
Opening hours
  • Mon 29 May

    8:00AM – 5:00PM

  • Tue 30 May

    8:00AM – 5:00PM

  • Wed 31 May

    8:00AM – 5:00PM

  • Thu 01 Jun

    8:00AM – 5:00PM

  • Fri 02 Jun

    8:00AM – 5:00PM

  • Sat 03 Jun


  • Sun 04 Jun


We love hearing from you and most of the time, our customers are really great with our team.

When you contact us we will treat you with respect and we ask that you do the same.

We’re keen to help and find you answers, but rudeness to our staff won’t be tolerated.

We are people, just like you. So please stop and think before you speak, call or write.

Find out more about our promise to you on the service you can expect from us in our Customer Service Charter.

Where our team need to respond to your request or feedback, we may provide your contact details (including any contact information that we already hold) to relevant Council staff or contractors engaged by the Council.

A woman at the front counter in the Civic Centre

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