Rates must be paid by the dates set, any amount not paid on time incurs a 10 per cent penalty. If a part payment is made, a 10 percent penalty will be added to the outstanding balance.
If you are behind in your rate payments, contact us to find out how much you owe, to work out a payment plan to pay off your arrears or to discuss your reminder or arrears letter.
Bi-annual penalties are added to any unpaid amount from the previous year's rates, i.e. a 10 percent penalty on the outstanding amount is incurred. The first charge is added on 1 October and is 10 per cent of the balance still outstanding on that date. The second is added on 1 April the following year and is also 10 per cent of the balance outstanding.
You may apply for a remission of penalties by letter, fax, email, telephone or using a penalty remission form.
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Page last updated: 11:46AM Thu 02 December 2021