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General connection information

Residents pay for water as a separate uniform charge as a targeted rate. Businesses are metered and pay on a cubic metre basis.

Water connections and disconnections

For new residential, rural, industrial and commercial users you need to complete a water connection/disconnection form to get your water connected.

A rural water connection is only available on a restricted flow (one cubic metre or 1000 litres per day minimum).

You will need to complete a water application/disconnection form (below) to get your water disconnected. For temporary disconnection get your plumber to disconnect the service on your side of the toby or manifold box. 

Water connection/disconnection form

Sewer/stormwater/water fees and charges

tap dripping

Wastewater connection

To get a sewer connected you need to complete a sewer connection application form.

Once approved, you will receive a letter of acceptance from us along with a list of Council-approved contractors that are able to carry out sewer connections on sewer mains up to 225mm in diameter. All financial arrangements for the works are then between you and the contractor.

The sewer connection has to be inspected by us before backfilling begins. Photos showing the connection and the property will be accepted from the contractor if the supervisor is unable to inspect it. An as built drawing is required at the completion of the work.

You will need to complete a sewer connection/disconnection form to get your sewer disconnected.

Sewer connection/disconnection form

Sewer/stormwater/water fees and charges

sewerage

Stormwater connection

The type of stormwater disposal for each property depends on circumstances on site.

Stormwater connection/disconnection form

Sewer/stormwater/water fees and charges

stormwater

Approved contractors

Water Connections:

COMPANY NAME

NAME

TEL NO

E-MAIL

CATEGORY

Citycare Water

Steve O'donoghue

769 5670

steve.o'donoghue@citycare.co.nz 

Maintenance Contractor

Offshore Plumbing Services

Racheal Cottom

755 2261

contact@offshoreplumbing.co.nz

A & B

Fulton Hogan

Deon Kumm

755 9697

Deon.Kumm@fultonhogan.com

A & B

Water Connections by Baza

Barry Bayliss

027 457 3982

baza@waterconnections.co.nz

A & B

Sewer & Stormwater Connections:

COMPANY NAME

NAME

TEL NO

E-MAIL

Citycare Water

Steve O'donoghue

769 5670

steve.o'donoghue@citycare.co.nz 

Gas and Plumbing

Wayne Eustace

757 9030

gas.plumbing@xtra.co.nz

Whitaker Civil Engineering

Head Office

755 9099

admin@wce.org.nz

Offshore Pumbing Services

Racheal Cottom

755 2261

contact@offshoreplumbing.co.nz

Taranaki Civil Construction

Craig Sorensen

756 6080

craig@tccl.co.nz

Fulton Hogan

Deon Kumm

755 9697

Deon.Kumm@fultonhogan.com 

Darcy Keene Earthmoving

N/A

752 3351

dkel@xtra.co.nz