How to pay your rates

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Payment options

You can pay your rates:

online with your credit card
by phone banking
by direct debit (please complete the direct debit form)
by automatic payment
in person at one of our offices (by cash, EFTPOS and credit card).

Make a rates and water payment online

You will need your Property ID Number (from your rates instalment notice) and a VISA or MasterCard to pay online.

Service fees will not apply from 1 July 2023.

Internet or telephone banking details:

Our bank account: 03-0713-0357528-08
Particulars: Your surname (e.g. BLOGGS J)
Code: Your Property ID (e.g. 001234 - found on your rates notice)
Reference: Rates

Page last updated: 11:48am Wed 02 July 2025