Christmas/New Year Hours opening hours
Over the Christmas/New Year holiday season, some of our facilities will be closed or have reduced hours.
In February 2024, the Government launched the Local Water Done Well (LWDW) programme to replace the previous Three Waters Reform. This new approach:
Councils are required to develop Water Services Delivery Plans (WSDP) showing how they will deliver and fund water services. These plans had to be submitted to the Secretary for Local Government by 3 September 2025 and had to demonstrate financial stability by 1 July 2028.
On 22 July 2025, NPDC decided to establish a Water Services Council-Controlled Organisation (WSCCO) to manage drinking water and wastewater services and to continue delivering stormwater services through an in-house model.
This decision followed a period of public consultation, on a range of options, including the preferred proposal of a Regional WSCCO with Stratford and South Taranaki District councils. However, the regional approach was discarded after the other two councils decided to continue with in-house models.
NPDC approved its WSDP for water and wastewater and stormwater in August 2025 before submitting them to Department of Internal Affairs (DIA). The plans were approved on 31 October 2025.
We are in a period of transition to establish the new WSCCO.
On Thursday, 18 December 2025, New Plymouth District Council will vote on recommendation to approve the constitution for a new WSCCO. See agenda report for more information.
The constitution is a legal document that defines the organisation’s powers, responsibilities, and governance. Approval is needed to register the WSCCO with the New Zealand Companies Office.
This step is part of implementing our Water Services Delivery Plan, approved by the Department of Internal Affairs (DIA) in October which outlines the process and timeline to establish a new Council Controlled Organisation
The new organisation will have an independent Board of Directors and will manage water and wastewater networks as efficiently as possible and in line with the Government’s reform model.
In October 2025 the Council appointed five independent board of directors:
Water Services Delivery Plan (WSDP) is a plan to demonstrate how we can provide water services while we:
We drafted Water Services Delivery Plans (WSDPs) for a Regional WSCCO for water and wastewater services - a joint initiative with South Taranaki and Stratford district councils, as well as an NPDC WSCCO and one for in-house delivery.
We consulted on all three and, along with a separate plan for stormwater. Following the Council’s decision on 22 July 2025, we are now finalising the following WSDPs for submission to the Government by 3 September.
This is a three-stage Legislation Process:
Was this page useful?
Page last updated: 04:17pm Thu 11 December 2025