Stay in the know, get Antenno
Keeping up to date on what's going on in your community has never been easier.
Antenno sends notifications directly to your mobile device, removing the need for you to search for information or check multiple sources. And you're in control – you can choose which places and topics you receive notifications about, so we're not bothering you with updates that aren't relevant to you.
You can have multiple 'places' saved – which could be your home, workplace, your parents' home, rental property, your kids' school, church, gym, or more.
You can expect to see notifications from us on a range of topics including rubbish and recycling reminders, road closures and water restrictions, events. If you're not interested in a topic anymore, simply turn off notifications.
Got whānau living or favourite spots in other parts of Taranaki? No problem our friends at Stratford and South Taranaki district councils are using Antenno too.
Seen some graffiti in your neighbourhood, a damaged footpath or pot hole that needs repairs or noticed a tree that's about to come down? Antenno can be used as an easy way for you to tell us directly about anything that needs fixing in your community, or about any other Council-related issues.
Simply open the app, select 'Report it' and follow the on-screen prompts. No need to remember how to contact Council or figure out which part to contact. Just hit send and our Contact Centre team will take care of the rest.
You can even have the option to provide us with photos if you want to.
We will manage reports from Antenno during business hours of between 8am and 5pm weekdays, excluding public holidays. Once you have made a report it is listed under the ‘your reports’ section of the app. If our team needs any further information, they will get in contact so remember to include your details.
For any urgent matters please phone us on 06 759 6960 so we can respond immediately.
No, Antenno is free. There are no ads either. Just download it from your app store, put in the addresses of your favourite places and you are good to go.
Antenno does not require you to log in or provide any personal details to download. You will have to provide contact details if you use the app to report an issue to us in case we need to follow up with you.
No. The app doesn’t track where you are. It uses the addresses you have entered of your favourite places and sends you a notification about those. The only time the app will use your location is when you access the report function to tell us about something that needs attention in your neighbourhood.
Antenno aims to provide information about places you care about. If you live in and travel in and around Waitara or Inglewood most of the time, and you select New Plymouth District as one of your places, you could get notifications about road closures in Ōākura or New Plymouth.
If something comes up that affects the entire district, as long as your place of interest is somewhere within New Plymouth district, you'll still receive a notification.
Yes. You can have as many places as you like, but remember to give them a nickname, such as home, school, Mum’s place or the name of your favourite sportsground.
Yes. Antenno is used by more than 50 councils throughout Aoteroa New Zealand, including Stratford District and South Taranaki District councils.
Yes. Just tap on ‘options’ on the post and you will be able to choose an option for that category. You can turn off receiving posts about that category for any of your saved places.
Yes. Tap on ‘places’. Here it will show you if any posts are turned off. Tap the note which says: ‘1 post turned off’, and change it to opt back in. Make sure you save the change.
The app uses Google as the source for its address data. This means that when Google Maps is updated with a newly created property address, the address will appear in Antenno. The app works by sending notifications to whichever parts of the district are relevant for that particular information, so an interim measure can be to find the nearest address that does appear in Antenno (or even a street name rather than a specific address, although if doing this we recommend you choose a short street). We suggest this because, nearby addresses will receive the same notification.
It will be replaced by Antenno. From 2 December all notifications will go through the new Antenno app, but we will keep it open until February 2025 to give people time to transfer.
Check our handy recycling and rubbish day search to find your collection day.
Read the Antenno privacy policy.
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Page last updated: 09:07am Fri 29 November 2024