NPDC rises above Covid, inflation and supply chain challenges keep delivering for its residents
Global pressures made operating conditions tough, but it didn’t stop the New Plymouth District Council (NPDC) delivering for its residents over the last financial year (1 July 2021 – 30 June 2022).
NPDC achieved 79% of its non-financial performance targets for this period, which include things like visitor numbers at some to our facilities, customer response and consent processing times and customer satisfaction.
The results in the draft Annual Report 2021/2022 will be discussed at the final Council meeting for this term on Tuesday (27 September).
Among the achievements were:
Also, during this period:
There was a general rates deficit of $4.3 million due to Covid with venue closures, reduced revenue from things such as parking fees and infringements and, subsidy and grant revenue being behind budget, contributing to that deficit.
“It’s been a pretty challenging year with disruptions due to Covid, inflation, global supply change issues and contractor shortages, so it is heartening to see we continued to deliver great services to our residents with nearly 80% of performance targets being reached and still delivering on some big pieces of work. A big thank you to all our team for their excellent work,” says interim Chief Executive Miriam Taris.
She also acknowledged the building team which delivered a 98.8% performance rating, putting it 11th place out of 81 registered Building Consent Authorities in New Zealand.
“That’s a great result in an area which has been particularly busy with more than 3000 building consent applications alone while also facing staffing issues because of the competitive labour market,” says Taris.
While Covid restrictions were challenging, it provided the opportunity to do things a little differently such as enhanced online activities offered by Puke Ariki Museum and Govett-Brewster Art Gallery.
The new Councillors will adopt the final 2021/2022 Annual Report later than usual this year, as due to Covid staffing issues at the Office of the Auditor General the deadline has been extended to 31 December.
For more information, read the full agenda paper here:
Page last updated: 02:32AM Fri 23 September 2022