If you need to inform us that your dog has recently died and request a registration refund, please complete the deceased dog advice form.
Alternatively, you can complete and print the PDF form, and bring it to one of our service centres with either a veterinary certificate or your dog’s tag or disc.
We understand this may be a difficult time. Please send the completed form to us when you are able. Refunds are calculated from the date we receive your request and are based on the number of full months remaining in the registration year, which runs from 1 July to 30 June.
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Page last updated: 08:00am Mon 19 October 2026