Welcome to the website of Wai Hononga Water Services Limited (Wai Hononga) (“we”, “us”, “our”).
By accessing or using this website (“Site”), you agree to comply with these Terms of Use. If you do not agree, please do not use this Site.
This Site may include information, tools, and services provided by Wai Hononga to customers, shareholders, partners, and the public.
A link to these Terms of Use will be made available on the homepage for transparency, in line with New Zealand Digital Government guidance.
We may update or amend these Terms from time to time. Updates will be posted on this page, and continued use of the Site constitutes acceptance of the updated Terms.
NZ Government guidance emphasises the right to amend Terms of Use.
You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site.
Unacceptable use and illegal activity restrictions are part of NZ Terms of Use expectations.
Unacceptable use includes (but is not limited to):
Unless stated otherwise, all content on this Site - including text, graphics, logos, documents, and layout - is owned by Wai Hononga.
You may:
This aligns with NZ norms regarding copyright ownership in website Terms of Use.
If you sign up for notifications, alerts, or newsletters, you consent to receiving messages from us that may include service updates or operational information.
NZ Digital Government guidance includes requirements for terms related to email subscription services.
You may unsubscribe at any time.
While we aim to provide accurate and up‑to‑date information, WSCCO does not guarantee:
We are not liable for any loss, damage, or costs arising from reliance on information on the Site.
Disclaimers are standard components of NZ public‑facing website Terms of Use.
This Site may include links to third-party websites. WSCCO has no control over external content and accepts no responsibility for the accuracy, security, or compliance of those sites.
8. Privacy and Personal Information
Any personal information you provide is governed by our Privacy Statement, which complies with the Privacy Act 2020.
The Privacy Statement outlines:
NZ organisations must follow the Privacy Act and applicable codes of practice regulating personal information.
We take reasonable steps to keep our online systems secure. However, transmitting information over the internet is at your own risk.
To the extent permitted by New Zealand law, WSCCO excludes all liability for:
Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 if applicable.
These Terms are governed by the laws of New Zealand.
Any disputes shall be subject to the exclusive jurisdiction of New Zealand courts.
For questions regarding these Terms, contact:
Wai Hononga Legal & Compliance Team
Phone: 06 7596060