We respect your privacy and are committed to protecting your personal information.
This Privacy Statement explains how we collect, use, store, and share personal information in accordance with the New Zealand Privacy Act 2020, which sets clear requirements for organisations handling personal data.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Statement.
We may collect the following types of personal information when you interact with our website or services:
Under NZ law, any information that identifies an individual is considered personal information, including digital identifiers such as IP addresses.
We collect information when:
When a business collects personal data (including cookies, IP addresses, behavioural data), it must disclose this in its privacy policy.
We collect and use your personal information for purposes including:
A valid, clearly defined purpose is legally required for each piece of information collected.
We may use and share your information for the purposes described above, including disclosure to:
The Privacy Act allows disclosure where a statutory provision permits or requires it, even if it differs from a privacy principle.
We do not sell personal information.
Our website uses cookies and similar technologies to:
The collection of cookies and tracking data must be disclosed under NZ privacy requirements.
You can adjust your browser settings to refuse cookies, but some features may not function correctly.
We take reasonable steps to keep your personal information secure, including:
Organisations must describe how they store and protect data.
We only retain personal information for as long as necessary to fulfil the purposes it was collected for, or as required by law. We securely delete or anonymise information no longer needed.
This is a required element of a compliant NZ privacy statement.
Under the Privacy Act 2020, we must notify affected individuals and the Office of the Privacy Commissioner if a breach is likely to cause serious harm.
If such an event occurs, we will act promptly to minimise risk and communicate clearly.
You have the right to:
These rights are core principles of the Privacy Act.
To exercise these rights, please contact us using the details below.
For questions, privacy requests, or concerns about how we handle your personal information, you can contact:
Privacy Officer c/o New Plymouth District Council
email enquiries@npdc.govt.nz
Phone 06 7596568
Providing a privacy contact point is mandatory.
We may update this Privacy Statement from time to time. Any changes will be published on this webpage, and significant updates will be communicated where appropriate.