As a publicly owned organisation, we operate in a regulatory environment shaped by the Water Services Legislation, the national Drinking Water Standards, Drinking Water Quality Assurance Rules, the new wastewater environmental performance standards, and the evolving Local Water Done Well framework.
Our disclosures help you understand how we’re meeting our obligations in drinking water safety, environmental protection, customer service, pricing, and governance.
Water Services Delivery Plan
Link to Statement of Expectations
