What we do

This includes operating and maintaining water infrastructure, investing in future improvements, and helping ensure communities continue to receive safe, reliable, and sustainable water services.

Infrastructure We Look After 

• Water treatment plants
• Wastewater treatment plants
• Reservoirs
• Pump stations
• Water and wastewater networks 

Our Responsibilities 

• Supplying safe drinking water 

• Collecting and treating wastewater 

• Maintaining water infrastructure 

• Planning for future investment and growth 
  
  

Need Help Today? 

• Until 30 June 2027, New Plymouth District Council (NPDC) remains responsible for drinking water, wastewater, and stormwater services, including customer enquiries, service requests, approvals, and connection applications. From 1 July 2027, Wai Hononga will become responsible for delivering drinking water and wastewater services across New Plymouth District.

• For information about water and wastewater services, connections, or to report an issue, please visit NPDC’s Water, wastewater and stormwater website or contact NPDC: 

• Phone: 06 759 6060 

• Email: enquiries@npdc.govt.nz